Delete your Hybrid Battle account
Hybrid Battle is published by Daily Evolution LLC. You can delete your account and its data at any time, from inside the app or by contacting us.
Option 1: Delete in the app (immediate)
- Open Hybrid Battle.
- On the Create tab, tap the settings gear (top of the screen). Or go to the Store tab and tap the account icon (top right).
- Tap Delete Account, read what will be deleted, then confirm twice.
Your account is deleted right away and the app returns to its welcome screen as a new player. Deleting the app from your phone on its own does not delete your account.
Option 2: Ask us to delete it (no app needed)
If you no longer have the app, email us and we will delete the account for you.
Email: support@hybridbattle.com with the subject “Delete my Hybrid Battle account”.
Accounts don’t require a name or email, so please include anything that lets us find yours:
- Your User ID (shown in the app on the Store tab › account icon), or
- the email address you linked to the account, if you added one, or
- an App Store or Google Play order number for a purchase you made in the game, or
- the names of some of your hybrids and roughly when you played.
We’ll confirm by email once your account is deleted, within 30 days of your request. If we can’t identify an account from the details you give us, we’ll let you know.
What gets deleted
- Your player profile and settings, including your display name, linked email address (if any), notification preferences and push-notification token.
- Your device link (the anonymous device ID used to sign you in) and your sign-in account.
- All of your hybrids, including their images and videos (and any copies other players saved to their collections).
- Content reports you sent us, and reports other players sent about your hybrids.
- Your Battle Bux balance (earned and purchased) and its transaction history, unlocked animal packs, daily rewards, missions and streaks.
- Your battle-friends list, friend chats, and battle invites you sent.
- Practice battles and any battles nobody else took part in.
- App usage events we recorded for your account.
- Your customer record at RevenueCat, our in-app purchase provider.
What is anonymized
Battles you played against other people are part of their game history too, so we keep those battles but remove you from them: your account ID is replaced with “deleted-user”, your hybrid’s image is removed, and your quick-chat messages are no longer linked to you. A battle that was still in progress ends as a win for your opponent.
What we keep, and for how long
| Data | Why | How long |
|---|---|---|
| Records of real-money purchases (store transaction ID, product, amount, date), with your account ID removed | Tax and accounting obligations, refund disputes and fraud prevention | As long as the law requires (typically up to 7 years) |
| Server logs that may contain your account ID | Security and troubleshooting | Deleted automatically within 30 days |
| Usage analytics sent to Google Analytics (not linked to your name or email) | Understanding how the game is played | Google deletes event-level data after 2 months and user-level data 14 months after your last activity |
Apple and Google keep their own records of purchases you made through the App Store or Google Play under their privacy policies; we can’t delete those. Purchases can’t be refunded through Hybrid Battle — to request a refund, contact Apple or Google.
Questions
Email support@hybridbattle.com. See also our Privacy Policy.